Do you have a complaint? We find that very annoying! Customer satisfaction is our top priority. We would be happy to discuss your complaint with you! Contact us.

After you have contacted us about your complaint, we will:

  1. Investigate the cause of the complaint;
  2. Contact you to find a solution together;
  3. Follow up on the agreements made;
  4. Use the experience to prevent similar complaints in the future.

Do you disagree with the solution? Or can't we figure it out? Then you can submit your complaint to the European Disputes Committee on the European ODR Platform .


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